Greeted customers and determined their needs and wants.Discussed type, quality and number ofmerchandises required for purchase.Recommendedmerchandise based on individual requirements.Advised customers on utilization and care of merchandise.Prepared sales contracts and acceptedpayment through cash, cheque and credit card.Provided advice to clients regarding particular products orservices.Quote prices and discountsas well as credit terms, trade-in allowance, warranties and delivery dates.Prepared sales contracts and acceptedpayment through cash, cheque and credit card.Provided advice to clients regarding particular products orservices.Explained the use andadvantage of merchandise to customers.Maintainedsales records for inventory control.Answeredcustomer’s queries and concerns.

Manage front office in absence of the Operations Director toensure that proper guest service is provided. Keep the Operations Directoraware of all front office situations that occurred during the shift throughverbal communication, e-mail or log book. Assist front office management in thedaily supervision of front office staff, including guest service delivery andadministrative efficiency. Assist in the training new front office staff andassist in providing on-going training to front office staff. Assist inmonitoring cash flow and credit operations of the desk while maintainingaccuracy in account handling, reconciling any discrepancies and PCI guidelinescompliance. Perform front desk Agent/Supervisor duties and responsibilities asper assigned shift. Maintain room inventory by keeping abreast of all revenuelost through out-of-order rooms, and/or maintenance problems.